Questions to Determine

• What mount options were used for the NFS mount (hard/soft, timeo, retrans, intr)?
• Is the NFS server reachable from this client?
• Which processes are stuck waiting on the NFS mount?
• Can the mount be forcefully unmounted?
• What is the state of the NFS client-side RPC connections?
• Are there other NFS mounts on this server that are affected?
• What is the expected timeline for the NFS server/network to be restored?
• Can the application be modified to handle NFS unavailability gracefully?