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Operational Reasoning Models

Mental models for how to run and improve systems over time.

Model One-Liner
OODA Loop Observe, Orient, Decide, Act -- tight loops shorten MTTR
Blameless Postmortem Treat incidents as system failures, not human failures
Error Budget SLO math defines how much unreliability you can afford
Toil vs Automation ROI Automate manual repetitive work that scales linearly
Runbook-Driven Recovery Codified response beats improvised heroics
Immutable Infrastructure Replace, don't repair -- eliminate config drift
Cattle vs Pets Disposable numbered instances vs precious named servers
Shift Left Find problems in dev, not prod